Service Advisor

02 January 20202020-01-02
Co Antrim, Northern Ireland
Salary Negotiable

Service Advisor

Belfast Port

Salary Negotiable

Full-Time & Perm

Mon-Fri (08:30-16:30)

 

Job Role

  • Present a positive image of the company, products and services
  • offered at all times
  • First point of contact for customers Highest level of customer service
  • Proficient in use of computer systems inc Excel + Word
  • Adhere to franchise and company standards
  • Vital link between customer and workshop
  • Customer bookings, preparation of paperwork and manage workshop
  • loadings
  • Process invoices and customer payments, maintain accurate
  • customer records
  • Provide advice on products and services, manage the organising +
  • ordering of parts
  • Agree customer requirements and work to deadlines

 

Criteria:

  • Retail sales- 2 years (Preferred)
  • Service advisor - 1 year (Preferred)
  • GCSE or equivalent (Preferred)
  • Experience of Dealer Management Systems
  • Full and valid UK driving licence
  • Previous experience in Customer Service or Motor Franchise would
  • be advantageous

 (Our client reserves the right to expand on the above criteria to facilitate shortlisting)

 

APPLY TODAY

 

Our client is committed to equality of opportunity and welcomes applications from all sections of the community