Senior Travel Consultant

19 July 20192019-07-19
Co Down, Northern Ireland

Senior Travel Consultant

Full-Time & Perm


Salary depending on experience

Monday – Friday 09:00-17:30

Zenrec exclusive



Award winning Clubworld Travel, is the largest independent retail travel agency in Northern Ireland, with 8 outlets located throughout Northern Ireland.


Their multi-award winning team, ensure their clients’ holidays are exactly what they want by providing in-depth knowledge, personal recommendations and the best possible prices.


Job Role

This opportunity will suit a dynamic, energetic, professional person with a passion for customer service. 


  • Plan and sell transportations, accommodations, insurance and other travel services
  • Effectively communicate with customers to understand their needs and secure the sale.
  • Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers
  • Book transportation, make hotel reservations and collect payment.
  • Use promotional techniques and prepare promotional materials
  • Deal with occurring travel problems, complaints or refunds
  • Enter data into our software and maintain client files
  • Network with tour operators
  • Maintain statistical and financial records
  • Meet profit and sales targets
  • Maintain a clean, tidy and organised office environment



  • Proven ability for delivering excellent customer service/sales
  • Passionate about travel - previous travel industry experience essential
  • Excellent telephone manner with strong verbal communication skills
  • Proven ability to meet targets/KPI's
  • A strong team player

 (Our client reserves the right to expand on the above criteria to facilitate shortlisting)


What you’ll get in return:

  • Salary Negotiable depending on experience
  • Monthly target bonus scheme
  • Tour operator incentives
  • Opportunities for work related travel
  • Discounted personal travel rates.




Our client is committed to equality of opportunity and welcomes applications from all sections of the community